Vehicle Manufacturers

Vehicle Manufacturers

We have been actively involved all aspects of VM aftermarket for many years, working with a number of manufacturers over that time.

Managing the supply chain can be a challenge, especially where it can be more fragmented such as body repair, as can keeping up-to-date with technological developments, industry standards, statutory requirements etc. Below is a quick summary of some engagement components under previous client relationships spanning service, MOT and bodyshop;

• authoring of operational & technical standards
• audit & compliance opposite the standards
• network management
• liaison with internal technical functions
• publishing of communications & data
• customer satisfaction measurement
• warranty management
• vehicle damage engineering
• forensic assessments

Please contact us if your requirements relate to any operational aspect of your aftersales business or your networks, be they franchised or independent.